Contact Us

Need Help With Your Order?

For questions or assistance with an order placed on noraross.com, including address changes, refunds, exchanges, shipping, or tracking information, please email us at sales@noraross.com or use the contact form below.

Our customer service team is available Monday through Friday and will respond as soon as possible.

When contacting us, please include:

• Your order number or the email address used for the order
• If you need to change your shipping address, please include the correct address
• If your order has not yet been fulfilled and you need to make a change

For shipping information, please see our Shipping Policy.

Amazon Orders

If you placed an order on Amazon, please contact Amazon Customer Service directly for help with shipping, delivery, returns, refunds, replacements, or any other order issue.

All Amazon orders are fulfilled and managed by Amazon. Nora Ross does not have access to Amazon orders and cannot make changes, issue refunds, or send replacements for them.

Ordering From Nora Ross

Nora Ross no longer accepts phone orders.

You can place an order anytime at NoraRoss.com.

If you need help using our website or have a question before placing an order, please email us at sales@noraross.com or send us a message using the form below.