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Contact Us

Email our Customer Service team

We aim to respond to inquiries within 24 hours, however, during sale periods we may take a little longer getting back to you. In the meantime, take a look at our FAQs to see if your answer is there.

 

Our Customer Service team is available Monday to Friday, 9 AM to 5 PM PST. If you contact us outside these hours, please allow extra time for a response. All website order inquiries are handled via email, and we respond based on the order received and the urgency of the issue.

 

To help us assist you more quickly, please include your order number or the email address used for your purchase.

 

Please note, response times may vary depending on the nature of your inquiry. In the meantime, you may find answers to common questions on our FAQ page.

Nora Ross, Inc.
14912 Nelson Ave
City of Industry, CA 91744

Monday - Thursday
9 AM - 5 PM PST

Friday
9 AM - 3 PM PST


Saturday - Sunday
Closed

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